Return, Refund & Cancellation Policy

At Calmify, customer satisfaction is our priority. Please read our Return, Refund & Cancellation Policy carefully before placing an order.

Order Cancellation

• Orders can be cancelled within 12 hours of placing the order or before the order has been shipped, whichever is earlier.

• Once an order has been shipped, it cannot be cancelled.

Return Policy

You may request a return within 7 days of receiving your order if:

• You received a damaged product.

• You received a defective product.

• You received the wrong product.

• The product is incomplete or missing essential parts.

To be eligible for a return, the product must be unused, in its original packaging, and returned along with all accessories (where applicable).

Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return or refund.

Refund Policy

Once the returned product has been received and inspected, we will notify you of the approval or rejection of your refund request.

If approved, the refund will be processed to the original payment method used while placing the order. If the original payment method is unavailable, the refund may be processed via bank transfer after verification.

Refunds are generally processed within 5–7 business days after approval. The actual credit time may vary depending on your bank or payment service provider.

Cash on Delivery (COD)

Cash on Delivery (COD) is available on eligible products and selected serviceable PIN codes.

Calmify reserves the right to verify COD orders through phone call, SMS, or email before dispatch. Orders that cannot be verified may be cancelled without prior notice.

Contact Us

If you have any questions regarding returns, refunds, or cancellations, please contact us:

Email: susheel.meta1@gmail.com

Business Name: Calmify